This guest post has been written by Sam Bond, Advocacy Manager, Age UK Brighton & Hove.
In March staff at Age UK Brighton & Hove (AUKBH), including frontline workers and managers, received a day of human rights training kindly delivered by Sophie Howes at BIHR. The training covered the origins and principles of human rights laws, human rights law in the UK, the types of rights we have and the rights which are particularly relevant to older people. In the afternoon the Advocacy team discussed some case studies and ways of raising human rights issues. So why did we need this training?
At AUKBH we work with people age 50 plus, but the majority of our clients are over 80. We support older people to maximise wellbeing, maintain independence and exercise choice. We provide a number of services; including Advocacy, Crisis Service, Horizons social re-enablement service, Information & Advice and Nail-cutting; where workers visit people in their own homes. We frequently come into contact with clients who are receiving health or social care services.
Older people are more likely than other age groups to need health and social care services. More people over 75 experience emergency hospital admissions than any other group. Yet older people often don’t know they have rights that they can use to challenge poor and undignified treatment by service providers. The Human Rights Act can be used to protect our clients in situations such as being in hospital or receiving a care service, and to ensure they have equitable access to services.
The human rights training will help AUKBH workers to identify situations where there are potential human rights issues for their clients. Workers can refer these clients to AUKBH Advocacy Service. An independent advocate can support clients to make sure their views and wishes are heard and help them secure their rights. They can support people to challenge a decision or make a complaint. The training will help us to influence the treatment and care of the older people we come into contact with. It will help us to raise awareness of the relevance of human rights to people who are more vulnerable.
I had promised colleagues at Age UK Brighton & Hove that the training wouldn’t be dull or boring and I was certainly vindicated in that! The lively discussion in the afternoon really helped bring the subject matter to life. Since the training some of our advocates have already had occasion to use human rights language when advocating for clients.
Sam Bond, Advocacy Manager, Age UK Brighton & Hove.
Sam Bond is a BIHR Local Human Rights Champion. This involves helping to raise awareness about human rights and their relevance to local people.